Privacy Policy | Bergwell

Introduction

This Privacy Policy explains how Bergwell collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected.

Information We Collect

We may collect the following types of information:

Contact information including name, email address, and phone number
Information you provide in consultation requests or contact forms
Technical information including IP address, browser type, and device information
Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and consultation requests
To provide educational content and information about natural supplements
To improve our website and services
To send you relevant information about nutrition and wellness, if you have opted in
To comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Your consent when you submit forms or opt in to communications
Legitimate interests in providing educational resources and improving our services
Legal obligations we must comply with

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Consultants in nutrition and lifestyle who provide guidance
Service providers who help us operate our website
Legal authorities when required by law

Cookies and Tracking

We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Your Rights

Under UK GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Bergwell
7 Piccadilly Circus, London W1J 0DA, United Kingdom
Email: [email protected]
Phone: +44 20 7486 92 35